1. How long does shipping take?

Shipping usually takes 4-8 business days, depending on your location.

2. How can I track my order?

After placing an order, you will receive a Track & Trace link via email. This link allows you to track your order in real time.

3. Can I return my order?

Since all items are custom-made with your chosen size and design, we do not accept returns. However, if your order is in high demand, we may be able to exchange it. Please contact our customer support for assistance.

4. What should I do if I receive a damaged or incorrect item?

If your item arrives damaged or incorrect, please contact us at info@cheekyfella.com with your order details and a photo of the issue. We’ll work on a solution as quickly as possible!

5. Can I change or cancel my order after placing it?

Unfortunately, since we process orders quickly, we cannot guarantee changes or cancellations once an order is placed. If you need to make changes, contact us at info@cheekyfella.com, and we will do our best to assist you.

6. What payment methods do you accept?

We accept major credit and debit cards, as well as PayPal and other secure payment methods shown at checkout.

7. Do you ship internationally?

Yes! We offer worldwide shipping. Exact shipping costs and delivery times vary based on your location and will be displayed at checkout.

8. Do you offer gift cards?

At the moment, we do not offer gift cards, but we may introduce them in the future. Stay tuned!

9. How do I contact customer support?

If you have any questions or need assistance, feel free to email us at info@cheekyfella.com Our team is happy to help!

Thank you for shopping with Cheeky Fella!